Right to Information

Right to Information (RTI) is the Queensland Government's approach to giving the community greater access to information, equal access across all sectors of the community, and appropriate protection for individuals' privacy. An individual has the right to request any information held by an agency and any documents containing their personal information.

The government will provide access to information it holds, unless it is not in the public interest to do so.

For more information about RTI rights, visit the Queensland Government website.

Important information about COVID-19 pandemic planning - Right to Information, Information Privacy and Privacy

As the Office of Industrial Relations plan for possible office closures and/or change of work arrangements as part of COVID-19 preparedness, we ask for your support, patience and understanding regardingunplanned delays, requests for extension of time to process applications or reduced capacity to deal with access and/or amendment of information applications, internal reviews, external reviews and privacy related matters.

The following provides guidance on how we may manage the access to and amendment of information applications, internal and external reviews under the Right to Information and Information Privacy Acts, and privacy related complaints.

Note:
Given the likelihood of delays and uncertainty as a result of the COVID-19 pandemic, please consider delaying lodging an application or privacy related matter if it is not urgent.

Issue Solution Possible outcomes
(refer legend below)
OIR may have reduced or no access to receive physical correspondence and cheques sent via postal services Contact the OIR Right to Information and Privacy teams by email:
  • rti [at] oir.qld.gov.au
  • privacy [at] oir.qld.gov.au

For RTI and IP applications only, lodge online at www.rti.qld.gov.au.

C
Applicants unable to provide certified identification to validate an application due to access restrictions to an authorised witness An authorised officer may sight identification using Skype for Business or other social media applications. Contact rti [at] oir.qld.gov.au or privacy [at] oir.qld.gov.aufor further information. D
OIR may experience:
  • restricted access to records and documents (particularly physical records and documents)
  • reduced availability of delegated decision makers
OIR may:
  • request a 20-business day extension
  • request consideration of withdrawal until there is more certainty in relation to business operations
A, B, C, D
OIR may:
  • experience restrictions in conducting third party and stakeholder consultations
  • be unable to retrieve documents/records from business units (particularly physical records and documents)
OIR may request consideration of withdrawal until there is more certainty in relation to business operations A, B, C, D
OIR may have staff absences OIR may:
  • request a 20-business day extension
  • request consideration of withdrawal until there is more certainty in relation to business operations
A, B, C
Slower internet reception in areas where staff are working remotely Request a 20-business day extension A, B, C

Legend

A Delay in finalising application
B Application withdrawn
C Deemed decision (automatic refused access when considered decision not made within the processing period or agreed longer period)
D Refuse to deal with application (e.g. if OIR considers the work involved would substantially and unreasonably divert the agency resources (s41 of RTI Act or s60 of IP Act) or application is non-compliant (s33 of the RTI Act or s53 of the IP Act))

For further information contact:
Right to Information: rti [at] oir.qld.gov.au
Privacy: privacy [at] oir.qld.gov.au

Check existing information

Our website contains information and documents which detail our services and business operations, many of which are accessible via our publication scheme. The publication scheme is designed to act as a 'route map' to assist people to find key information the department routinely publishes.

We also publish disclosure logs with our responses to Office of Industrial Relations (OIR) right to information requests:

How to access information

Contact us before you make an RTI application

Please contact us to discuss the documents you are seeking, at:

Office of Industrial Relations
Right to Information
GPO Box 69, Brisbane Qld 4001
Ph: (07) 3406 9983
Email: rti [at] oir.qld.gov.au

Lodge a RTI request

You are able to submit an application for access to information online at rti.qld.gov.au.

If the information you request does not contain your personal information, you must pay the current application fee of $51.70. This fee must be paid before your application can be processed. Depending on what information you request, there may also be processing charges of $8.00 per 15 minutes (or part thereof) applicable and access charges if you are seeking to access hard copies of documents. There are no access charges if the documents are provided to you by email, on a CD or USB.

It is important to know that even though you submit a RTI application, Office of Industrial Relations may not provide you with the information you are seeking.

Next of kin right to information

Under the Right to Information Act 2009, a family member can apply to a government agency for access to information the agency holds about their deceased family member.

Amending personal information in a document

Under the Information Privacy Act 2009, you may apply for a document that contains your personal information to be amended if that document contains information that is inaccurate, incomplete, out of date or misleading. There is no fee for making this request.

You can submit an application using the Information privacy personal information amendment application form.

Submit your completed application to:
Office of Industrial Relations
Right to Information
GPO Box 69, Brisbane Qld 4001
Ph: (07) 3406 9983
Email: rti [at] oir.qld.gov.au

Appeal an RTI decision

If you are not satisfied with a decision made by the Office of Industrial Relations in relation to a RTI or IP application, you can apply for a review of the decision. You can do this by:

  • requesting an internal review in writing to the Office of Industrial Relations within 20 business days of the date of the written decision. A person at the same level or more senior to the original decision-maker will make a new decision
  • requesting an external review in writing to the Office of the Information Commissioner Queensland within 20 business days of the date of the written decision.  The Information Commissioner may try to mediate a settlement between the parties or make a new decision.

Further information about RTI in Queensland is available at oic.qld.gov.au and the whole of government RTI website at rti.qld.gov.au.

Last updated 01 September 2020