Our strategic plan

Strategic plan for 2018-2022

The Office of Industrial Relations joined the Department of Education in December 2017. The Strategic plan 2018-2022 will assist in refining the department's vision for Queensland children and students, workplaces and communities, and our workforce.

Achievements in 2017

Last year was a year of legislative and regulatory firsts, which resulted in: 

  • Australia's first Labour Hire Licensing Act, to protect these workers against unscrupulous, unprofessional practices
  • a new charge of industrial manslaughter among major changes to work health and safety laws
  • greater protections to workers affected by coal workers' pneumoconiosis
  • Queensland becoming the first state to legislate for domestic and family violence leave, the result of the first complete review of Queensland's industrial relations laws in two decades tougher licensing requirements to strengthen electrical safety in Queensland.

Operationally, it was our biggest year to date:

  • Our advisory and assessment centre took more than 81,000 calls, triaged and actioned 13,750 complaints and incidents, and issued 70,000 licences. 
  • In the field, OIR officers visited 32,816 workplaces and homes, recovered more than $1.6 million in long service leave due to workers, issued 5,441 notices, and reviewed 2,681 workers' compensation claims.
  • We completed 212 comprehensive investigations into serious workplace injuries and fatalities, including the 2016 tragedies at Dreamworld and Eagle Farm Racecourse. These resulted in 68 prosecutions and more than $2.8 million in fines. 

And our Safety Ambassadors, rugby league legends Shane Webcke and Trevor Gillmeister, and Olympian Libby Trickett, spoke at dozens of forums, work safety briefings and community events. These popular and respected Queensland icons were once again the public face of OIR's campaign to make sure Queenslanders can continue to be safe – at work, in our homes and at play.

Focuses for 2018

  • Implement the labour hire licensing scheme to protect labour hire workers and safeguard those labour hire providers which are ethical and responsible.
  • Complete a mandatory five year review of the operation of Queensland's workers' compensation scheme and submit a report to Parliament on:
    • the performance of the scheme in meeting the objectives under the Workers' Compensation and Rehabilitation Act 2003
    • emerging issues facing the Queensland workers' compensation scheme
    • the effectiveness of current rehabilitation and return to work programs and policy settings, including ways to increase Queensland's current return to work rate. 
  • Implement the recommendations of the Best Practice Review of Workplace Health and Safety Queensland, including regulatory amendments to improve safety in the amusement device and theme park industries. The review was announced in October 2016 in response to the multiple fatalities at both Dreamworld (resulting in four fatalities) and Eagle Farm Race Course (where two workers were crushed when a precast concrete slab toppled over). 
  • Manage the negotiations for the replacement State Government Entities Certified Agreement 2015 (Core Agreement), which covers approximately 50,000 employees across 50 government entities.

Further information

Last updated 09 August 2018